How can I track my order online?

After placing your order, you'll receive a tracking number via email. you can track your order using the link provided in the email.

How long will it take for my order to be delivered?

Orders typically take 4-5 business days for delivery, though times may vary. Once shipped, a tracking link will be sent via email. Please allow 24 hours for the shipment status to update on the tracking link. For more details, click here.

Do you accept bulk orders?

Yes, we accept bulk orders for most products. For details, reach out to us at happikostore@gmail.com or call +91-9319497131 (Mon-Sat, 10AM - 6PM).

Do you customize products?

Yes, we offer customization for bulk orders and corporate gifts. Contact us to receive our corporate gifting catalog.

What should I do if my tracking link shows 'delivered' but I haven't received the package?

If your tracking shows "delivered" but you haven’t received it, please email us at happikostore@gmail.com within 48 hours of the delivery time noted in the tracking link.
Note: We are unable to investigate with the courier if notified after 48 hours.

How can I cancel my order?

To cancel your order, contact us at happikostore@gmail.com
Note: Orders cannot be canceled once they have been shipped.

For further details, visit our Cancellation Policy page.

When will I receive a refund for a canceled order?

Please allow up to 10 business days after the returned items reach our warehouse. Once received and inspected, you will receive an email confirming your refund amount.

For any other queries you can reach us at happikostore@gmail.com

Happy to Help always!!